Send a WhatsApp payment link, booking link or form without leaving the chat

Send a payment link in the chat when the customer is ready, and schedule a reminder message if they need more time. In Risponse, the payment link sits in the actions menu of the message box, so any agent can send one without leaving the conversation.

This page does not list supported providers. Before you plan a rollout around a particular payment gateway, booking tool or form tool, ask the Risponse team whether it works with your workspace.

People use the phrase for two different links. One is a wa.me click-to-chat link that starts a WhatsApp conversation with your business, and that chat then shows up in your Risponse inbox. The other is a link your team sends inside the chat so the customer can pick a time, which Risponse sends from the actions menu.

Yes. Choose Send form from the actions menu in the message box, and the customer gets it in the same chat. Use it when you need several details at once, such as a delivery address and an order number, instead of asking for each one in turn.

Yes. Schedule a message in the chat to go out later, once or on a repeat, such as a monthly payment reminder. For many customers at once, a repeating bulk message can send payment or renewal notices daily, weekly or monthly. Only message people who agreed to hear from you.

Yes. If you already use a booking page, save its link as a quick reply, such as /book, and any teammate can add it to a chat by typing the command. Quick replies are shared across the workspace, so everyone sends the same link.